CUSTOMER SUCCESS CLINIC 2019
The Customer Success Clinic was first launched in 2016 in the Netherlands. Customer Succes Clinic is geared towards Business Development Managers of organizations using Microsoft Dynamics CRM/365. Sharing customer cases and stories with the purpose to inspire our delegates, are fundamental in the key programming of Customer Succes Clinic.
Topics covered include the CX future roadmap, the impact of AI and data-driven customer engagement and also the role of Microsoft in creating excellent customer experiences. We work closely with high-profile partners and subject matter experts to meet the expectations of our delegates.
The Customer Success Clinic is a service mark of CraniumConnect.
PROGRAMME
MANUFACTURING
RETAIL
FINANCIAL SERVICES
WHOLESALE & LOGISTICS
AEC & INFRASTRUCTURE
PROFESSIONAL SERVICE
Roles
Global | EMEA | Benelux
Local | CEO | CMO
CIO | CTO | CFO
COO | Innovation Officer
CONTENT FOCUS
Strategic & Roadmap
Fact based & Analytics
Customer cases | Best practices
Industry trends
IMPRESSIONS 2017
REGISTRATION
KEYNOTE SPEAKERS

Frank Scholte
Prominent

Jay Ramsanjhal
CraniumConnect

Ron Meijer
Kiwa

Emile Das
Nuon Vattenval

Niels Roos
Microsoft

Adrienne Wempe-de Jong
Kennr
SPEAKERS

Isabelle Smeekes
Microsoft

Paul Ossewold
CraniumConnect

Leo Rietbergen
CraniumConnect

Jan Brouwer
Microsoft

Rob Hendriks
Rijksmuseum

Sergej Berendsen
CraniumConnect

Aldert Kadijk
Microsoft
CONFIRMED ATTENDEES








SPANT!
Dr. A. Kuyperlaan 3
1402 SB Bussum The Netherlands |